Terms of Service

1. About Our Services

Bromley Logistics Limited provides integrated logistics solutions designed to simplify global trade, including:

• International air, sea, road, and rail freight forwarding
• Customs clearance and trade compliance
• Warehousing, distribution, and cargo handling
• Supply chain management and logistics support

2. Client Responsibilities

Clients must provide accurate shipment information, including cargo details, dimensions, weight, destination, and any special handling requirements.

Clients are responsible for:

• Ensuring compliance with shipping laws and customs requirements
• Providing required permits and documentation
• Paying agreed logistics charges, duties, taxes, and related fees
• Declaring restricted or regulated goods before shipment

3. Bromley Logistics Commitment

Bromley Logistics is committed to delivering reliable, secure, and efficient supply chain solutions through:

• Professional cargo handling and documentation
• Customs compliance expertise
• Secure transportation and warehousing processes
• Shipment visibility and customer support

4. Pricing and Payments

Logistics charges are calculated based on factors including shipment volume, weight, destination, transport method, storage requirements, and additional services.

Clients are responsible for:

• Payment according to agreed invoice terms
• Customs duties, taxes, and government charges
• Additional costs arising from special handling, storage, or regulatory requirements

5. Cargo Liability and Insurance

Bromley Logistics takes reasonable measures to protect client shipments. However, we are not responsible for delays, losses, or damages caused by events outside our control, including customs delays, carrier disruptions, weather events, or regulatory restrictions.

Clients may request cargo insurance support for additional shipment protection.

6. Restricted and Prohibited Goods

Bromley Logistics does not accept goods prohibited under applicable laws or transport regulations.

Restricted shipments require prior approval and appropriate documentation. Clients are responsible for declaring all regulated goods accurately.

7. Delivery and Force Majeure

Estimated delivery timelines depend on carriers, customs authorities, ports, and external conditions.

Bromley Logistics is not liable for delays caused by circumstances beyond our control, including:

• Customs inspections
• Port congestion
• Weather disruptions
• Strikes or operational interruptions
• Political or regulatory changes

8. Claims and Dispute Resolution

Shipment claims relating to loss, damage, or delays must be submitted in writing within 7 days of delivery.

We aim to resolve disputes through direct communication. Where necessary, disputes will be handled under applicable Kenyan laws and legal procedures.

9. Website Use and Privacy

All website content, trademarks, and materials on bromleylogisticsltd.com belong to Bromley Logistics Limited and may not be reproduced without permission.

Use of our website is subject to our Privacy Policy and applicable data protection requirements.

10. Updates to These Terms

Bromley Logistics Limited may update these Terms of Service periodically to reflect changes in operations, regulations, or business practices. Updated terms become effective when published on our website.

Contact Bromley Logistics

Bromley Logistics Limited

• Phone: +254 759 423127
• Email: info@bromleylogisticsltd.com
• Website: bromleylogisticsltd.com
• 3rd Flr, Pili Trade Center, Msa Rd., Nairobi, KE.