Legal
Privacy Policy
How we collect, use and safeguard customer, partner and shipment information across every service we operate.
Effective date · 1 August 2026
At Bromley Logistics Limited, we protect the privacy, security, and confidentiality of our customers, partners, and business information. This Privacy Policy explains how we collect, use, and safeguard data when you access our website or use our global logistics, freight forwarding, warehousing, and supply chain services.
1. Information We Collect
To deliver reliable logistics solutions, we may collect:
- Personal and business details such as your name, company information, email, phone number, and role.
- Shipment information including cargo details, delivery addresses, tracking records, customs documents, and transaction details.
- Website information such as IP address, browser details, and usage activity to improve security and user experience.
- Communication records from inquiries, support requests, and service interactions.
2. How We Use Your Information
We use collected information to:
- Manage freight forwarding, customs clearance, transportation, and supply chain operations.
- Provide quotations, shipment updates, and customer support.
- Improve logistics processes, website performance, and service delivery.
- Maintain compliance with trade, customs, and regulatory requirements.
- Share relevant service updates where permitted.
3. Data Protection and Sharing
Bromley Logistics does not sell or rent customer information.
Information may be shared only when necessary with:
- Shipping carriers, customs authorities, and logistics partners to complete shipments.
- Trusted service providers supporting technology, payments, and operations.
- Regulatory authorities where legally required.
4. Your Data Rights
You may request to:
- Access or update your personal information.
- Stop receiving marketing communications.
- Request deletion of your data where legally permitted.
6. Third-Party Services
Our website may link to external platforms such as carrier portals or industry resources. Bromley Logistics is not responsible for third-party privacy practices and recommends reviewing their policies before sharing information.
7. Policy Updates
We may update this Privacy Policy to reflect changes in our logistics services, technology, or legal requirements. Updated versions will be published on this page.
8. Contact Bromley Logistics
For privacy concerns, data requests, or questions, contact:
- Phone: +254 759 423127
- Email: info@bromleylogisticsltd.com
- Website: bromleylogisticsltd.com
Bromley Logistics is committed to secure data management, transparent operations, and trusted global supply chain solutions for businesses moving goods across borders.
Bromley Logistics Limited — Your Global Freight and Supply Chain Partner