PRIVACY POLICY

At Bromley Logistics Limited, we value your privacy and data security. This Privacy Policy outlines how we collect, use, store, and protect your personal and business information when you use our website, services, and communication channels. By accessing our website or using our services, you agree to the terms of this policy.

1. Information We Collect

We collect different types of personal and business information to provide seamless logistics and freight services. The data we may collect includes:

1.1 Personal Information – Name, email address, phone number, job title, and company details when you contact us, request a quote, or use our services.
 1.2 Shipping & Transaction Details – Billing addresses, shipment details, tracking information, and customs documentation for freight forwarding and supply chain management.
1.3 Website Usage Data – IP address, browser type, and device information when you visit our website, helping us improve user experience and security.
 1.4 Communication Records – Emails, phone calls, and chat interactions to provide customer support and service assistance.

2. How We Use Your Information

We use your information to:

2.1 Process freight shipments & logistics services – Ensure efficient customs clearance, cargo tracking, and transportation management.
2.2 Respond to inquiries & customer requests – Provide accurate quotes, order confirmations, and logistics updates.
2.3 Improve our website & services – Analyze trends, optimize shipping routes, and enhance customer experiences.
2.4 Comply with legal & regulatory requirements – Ensure adherence to customs, trade, and security laws.
2.5 Marketing & Service Updates – Send logistics news, service enhancements, and promotional offers (you can opt out anytime).

3. Data Sharing & Security

3.1 Who We Share Your Data With

We do not sell or rent your personal information. However, we may share data with:

3.1.1 Shipping Carriers & Customs Authorities – To facilitate shipments, trade compliance, and customs clearance.
3.1.2 Service Providers & Partners – Logistics providers, IT support, and payment processors who help us deliver our services.
3.1.3 Legal & Regulatory Bodies – If required by law, government authorities, or customs agencies for compliance purposes.

3.2 How We Protect Your Data

i. Secure Storage – We implement encrypted servers, firewalls, and access controls to protect your information.
ii. Data Retention – We retain data only as long as necessary for legal, regulatory, and operational purposes.

iii. Restricted Access – Only authorized personnel can access your information, ensuring strict confidentiality.

4. Your Rights & Choices

You have control over your data. You can:

• Access & Update Your Information – Request a copy of the data we store and update your details.
•  Opt Out of Marketing Communications – Unsubscribe from emails, newsletters, or promotional content.
•  Request Data Deletion – Ask us to delete your personal data unless legally required to retain it.

To exercise your rights, contact us at: info@bromleylogisticsltd.com

5. Cookies & Tracking Technologies

We use cookies and tracking tools to enhance your website experience, track visitor activity, and analyze site performance. You can disable cookies in your browser settings, but some website features may be affected.

6. Third-Party Links

Our website may contain links to third-party websites (e.g., carrier portals, industry resources). We are not responsible for their privacy policies, and we encourage you to review their terms before sharing personal data.

7. Updates to This Privacy Policy

We may update this policy periodically to reflect changes in our services, security measures, or legal requirements. We encourage you to review this page regularly for updates.

8. Contact Us

For any privacy-related inquiries, data requests, or concerns, please contact us:

Phone: +254 759 423127
Email: info@bromleylogisticsltd.com
Website: https://bromleylogisticsltd.com

🔗 Read Our Terms & Conditions
🔗 Explore Our Services
🔗 Request Data Access or Deletion

At Bromley Logistics Limited, we are committed to protecting your privacy and ensuring the security of your personal and business information. We maintain strict confidentiality measures, transparent data usage policies, and secure processing systems to provide you with trustworthy and compliant logistics services.

Thank you for choosing Bromley Logistics – Your Trusted Global Logistics Partner!

Effective Date: 25th March, 2025